Passed your Feedback along

[TommyTunes]

In one of the recent threads I've notice several remarks about the prices that Red Trumpet had for some of the out of print DCC titles. Rick from Red Trumpet, has been a friend for a long time and from my experience has always tried keep his customers satisfied and provide fair pricing. He did let me know that he recently purchased most of these titles at a premium however hearing the feedback he reduced the "premium" titles. Rick always welcomes feedback, not only from me but from all of you as well.
I have absolutely no business interest with Red Trumpet.

[Rick]

I would like to thank Tom for bringing this to my attention.

For those that know me or our company for awhile, you understand that although we are a business that needs to make a profit, one thing I do not like is when I feel like I have been gouged (and I am not immune to it - I could tell you stories...) - and do not think anyone should feel that way as well.

Usually we deal with buyers that buy in bulk to trun on eBay, etc. - the above is very uncommon, and and am troubled when others think that we are doing the same.

The OOP DCC stuff came our way in a collection we paid way too much for. Not knowing what the market for these are, basically, my research was conducted by communicating with others who sell these and have much more experience than I do in these products. Obviously, I was misguided in this and have (hopefully) rectified that by changing the prices.

What is just as important is that (understanding that not everyone has the time) whenever anything we do (whether it is price, etc.) always feel free to e-mail or call me (toll-free 877-733-8786) to let me know. For those that do not know us you will find that we are extremely receptive to this; for those that do know us you know we are. We succeed by including our customers in what we do.

My goal is not to get the highest price for something then bid farewell to the buyer - that is not how I have done it for nine years and see no reason to start it now. As Dob advised, this would be "Penny-wise and pound foolish" I could not agree more.

Thanks for your time
Rick
Red Trumpet

[Sckott]

Hmm, there's two sides to this; Either you're going to find DCC or MFSLs at a high price, but would you rather it not be available to you at all?

People pay $90 gladly for a sealed copy of Abbey Road MFSL. I paid almost that for a copy, but I still haven't opened it.

It's a battle of the have nots, unfortunately. I say, if you find a DCC or MFSL that's too high, just don't buy it. I think Rick had merely stumbled on a few copies, found that there was a very high interest in what he had, and sold them accordingly.

I know how people must feel, but buy when they getting's good. It's no fun waiting until it goes out of print, but then again, we've all had to make decisions weather it's worth it for us or not.

Ebay is just an example. If people didn't want to pay $80 for a DCC gold of HW61, then they woulnd't pick at it. Unfortunately, it's more than one person that wants rare items like this, and it's fight-to-the-death.

I'm grateful for what I have, and what I've learned. I'd surely like to get a copy of the Doors DCC on vinyl, but I'm too late. Still, I do have the DCC Gold, and I'm sure I can make do without the vinyl. I won't explode with tears in my eyes. ;)

That being said, whether it be Classic Recs issues, DCCs or the forthcoming Steve N' Co. CCR vinyl, get it while it's hot. No use complaining if you've missed the opportunity.

Also, if you've PAID $80 for a sealed Abbey Road MFSL and you find out you want to sell it (just an example) you should be able to give it to someone who can appreciate it and still get most (of not more than) your money back. I was alive in 1980, but I just didn't see getting a MFSL of AR as a priority.

You're all great people, especially Rick and Tommy, but I sincerely think that Rick's not gouging. He's found an opportunity to invest in some highly saught after stuff, and maybe his customers will buy it without prices going higher like eBay works. Plus, Rick has had some great imports as "new" although out of print, costing only a $20 spot or lower. He's also had white-label DCCs going for resonable prices, given the rarity.

Shop with a fist, but only under your own discression! No one should be discouraged from making a profit, but yes, gouging is not looked on as something nice. Not sure if I'm making any sense, but I don't think Rick and Trumpet is that bad. :(